Perfume Information
Our original formulas feature no alcohols, silicones, chemical additives, animal by-products, parabens, thinners, or thickeners. What you get is high quality perfume oils developed with the finest ingredients imported from throughout the world.

Animal Testing
We are strictly opposed to animal testing and therefore none of our products are tested on animals.

Payment Options
We currently accept Visa, Mastercard, Discover, and American Express. Please
note that if you pay by credit card you will see our email address, sales(at)vmagique.com, on your credit card billing statement. We only accept major credit cards issued by U.S. banks; we do NOT accept checks, money orders or credit cards issued by non-U.S. banks, or C.O.D. orders.

Declined Orders
Our goal is to provide our customers with a pleasant and safe shopping experience. To prevent unauthorized credit card use or fraudulent activity we implemented a system that allows us to verify exact billing information on all credit card accounts. If we cannot verify your card information, or your billing or shipping information is not authorized on your credit card account, we will not be able to process your payment. For safety reasons orders will be declined if the billing address and/or zip code does not match the credit card billing statement. In addition, all orders are subject to credit card approval. If your payment has been declined by your bank you will need to provide either new credit card information or inform us of an alternative form of payment.

Sales Tax
A sales tax of 9% is added to all orders shipped to Illinois addresses. Sales tax will not be charged on shipments to recipients outside of Illinois.

Product Availability
Occasionally, as a result of heavy demand a product may become temporarily unavailable. We always try to post updated stock levels on our web site. If a product you ordered is backordered we will contact you via email with a possible in stock date. We reserve the right to change product pricing and availability without notice.

Shipping Methods
We are now shipping all domestic (48 states) orders via FedEx Ground only. FedEx will not ship to a P.O. Box address, therefore an actual street address is required. We do not offer FedEx Saturday delivery. All packages shipped via FedEx include insurance and can be tracked with the confirmation number provided in your shipping confirmation email.

We are only using USPS Priority Mail for Alaska, Hawaii, U.S. Military Bases and all U.S. Possessions which include Guam, Northern Mariana Islands, Puerto Rico, and the Virgin Islands.

For all orders being shipped to Canada we use USPS International AirMail which can take anywhere from 14 to 21 days for delivery.

Signature Release Delivery Options
A FedEx delivery signature is required for all orders totaling $150 or more.

International Orders/Shipping
We currently ship only to the United States and Canada. For remote areas of Alaska and Hawaii, there may be extra shipping costs. If so, we will email you for approval prior to shipping. International orders are NOT accepted at this time.

Free Shipping
All U.S. orders subtotaling $100 or more (excluding sales tax) will receive free ground shipping via FedEX Ground Service or USPS Service depending upon the shipping location.

Damaged Shipments
We take great care in packaging our products so they reach our customers safely. It is very unusual for goods to be damaged in shipment, but if it should happen, this is what to do: If a package arrives damaged, please email us immediately. Claims for damages must be received by Dynamite Designs,LLC within 7 business days of receipt of merchandise without exception, or be forever waived. We will make arrangements for the carrier to inspect the goods and then return them to us, free of cost to yourself. Please do not return damaged goods to us without contacting us first or you will invalidate the insurance.
Keep all original packaging, including cartons and contents, until the claim resolution process is finished. It may be necessary to make the packaging available to the carrier for additional inspection. After we receive damaged goods back here via the carrier, we will ship a replacement - of the same item - to you at no cost. Most cases will typically be resolved in five to seven days after we receive your claim and additional claim documentation, unless additional time for research time is needed.

Lost/Stolen Shipments
If your package does not arrive please contact us immediately so we can investigate. Although we are not responsible for lost or stolen packages we will work with the carrier to resolve the problem.

Exchange and Return Policies
Your satisfaction is our priority. We want to make sure you are 100% satisfied with all products ordered. If you are not pleased with your purchase, email us at sales(at)vmagique.com with your order details and request a Pre-Authorization Number. Once you are given a Pre-Authorization Number simply return the product to us, preferably insured, within 14 days of receipt of merchandise, in its original packaging with the sales receipt for an exchange or future store credit. Shipping charges are not refundable. Products must be returned for verification before replacement is shipped. All products must be returned in good condition otherwise an exchange or store credit will not be issued. Returns will NOT be accepted for exchange or store credit without a Pre-Authorization Number. Please note that all sales on samples and custom blended perfumes are final; There are no refunds or exchanges on these items.